PSA Customer Service Charter
The PSA Customer Charter is our statement of the standards of service that our customers can expect to receive. The PSA are committed to serving the Private Security Industry [...]
Strategic Plan 2014 to 2017
It is my pleasure to introduce the third strategy of the Private Security Authority. This strategy seeks to continue the rollout of the Authority’s mandate while at the same [...]
Customer Service Action Plan
The Customer Service Action Plan is our statement of the standards of service that our customers can expect to receive and shows how we will monitor and evaluate the [...]